FAQs
We ship to the continental United States. We do not ship to Alaska, Hawaii, Puerto Rico, or PO Boxes.
Yes. Use our bulk CSV template and we will handle the multi-address upload for you. We ship nationwide within the lower 48. Email us the file or use the corporate form and we will confirm your schedule and totals.
Yes. Volume pricing starts at 10 units. Send your quantity and desired week, and we will return a simple quote and invoice.
Yes. UPS can deliver to apartment buildings and business addresses. If a building requires access, UPS may leave the box with a leasing office or mailroom.
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No. UPS does not deliver to P.O. boxes. Please provide a street address.
Not at this time. We ship within the continental United States only.
In season, most orders ship within 2 to 4 business days. You can choose ASAP or select a desired week at checkout. We will email tracking as soon as a label is created.
For 2025, order by December 15 for East Coast delivery and by December 17 for West Coast delivery. Weather and carrier volume can affect transit times, so please order early.
Yes. At checkout choose ASAP or select a desired week. Exact delivery day is not guaranteed, but we do our best to hit your window.
UPS delivers on weekdays and some Saturdays in many areas. Signatures are not required. For apartments and offices, carriers may leave with a leasing office or mailroom.
For single orders, add a message at checkout and it prints on the packing slip or a small insert. For bulk orders, include a Message column in the CSV for each recipient.
For single orders, add a message at checkout and it prints on the packing slip or a small insert. For bulk orders, include a Message column in the CSV for each recipient.
No. We never include pricing in gift shipments.
Our wreaths are 26 inches in diameter and fit standard doors. They arrive in a single, sturdy box designed for that size.
Ship weight is about 10 pounds. Boxes are sized for a 26-inch wreath and fit through standard doorways and parcel lockers used by UPS.
We use freshly harvested evergreens, salal, and red huckleberry from Washington, along with cedar and juniper from Northern California. All greenery is gathered responsibly to support healthy forests.
Most customers enjoy 3 to 5 weeks. Cooler climates often see longer. Hang outdoors, avoid direct sun when possible, and mist lightly to extend freshness.
Open the box, remove the protective bag, fluff the branches, and hang outdoors. A north-facing or shaded spot will keep it fresh longer. Mist lightly every few days.
Each wreath ships in a recyclable cardboard box and a protective bag that keeps it moist during transit. Remove the bag on arrival and hang promptly.
Our wreaths are made with natural evergreens and foliage, harvested in Washington and Northern California using responsible practices that support healthy forests. After the holidays, the greenery can be composted and the box recycled. The inner bag keeps the wreath fresh during shipping and may not be curbside recyclable in every city, so check local guidance.
If your order has not entered fulfillment, we can update the details or cancel. Once a label is created, we cannot make changes. Contact us as soon as possible for help.
Because our wreaths are fresh and perishable, we do not accept returns. If your wreath arrives damaged or is lost in transit, contact us within 48 hours and we will replace or refund.
We will make it right. Contact us within 48 hours with your order number and photos if applicable. We will replace or refund lost or damaged packages.
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